At trend2sphere.com, we aim to deliver your orders safely and on time. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.
1. Order Processing
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Orders are processed within 1–3 business days after confirmation
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Orders are not processed or shipped on Sundays or public holidays
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Once your order is shipped, you will receive tracking details via email/SMS
2. Shipping Locations
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We currently ship across India
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Delivery availability may vary for remote or rural locations
3. Delivery Time
Estimated delivery timelines:
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Metro cities: 3–5 business days
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Other cities & towns: 5–8 business days
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Remote locations: 7–10 business days
Delivery times may vary due to courier delays, weather conditions, festivals, or unforeseen circumstances.
4. Shipping Charges
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Shipping charges (if any) will be clearly displayed at checkout
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Charges may vary based on location, order value, or ongoing offers
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Free shipping may be available on select orders or promotions
5. Cash on Delivery (COD)
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COD is available on selected pin codes
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Additional COD charges (if applicable) will be shown at checkout
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Orders may be verified before dispatch for COD
6. Order Tracking
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Once shipped, tracking details will be shared via email or SMS
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Customers can track their orders using the provided courier link
7. Delivery Attempts
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Our courier partners will attempt delivery 2–3 times
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If delivery fails due to incorrect address or customer unavailability, the order may be returned to us
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Re-shipping charges may apply in such cases
8. Address Accuracy
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Customers are responsible for providing accurate shipping details
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VB Enterprises is not liable for delays or non-delivery due to incorrect or incomplete addresses
9. Damaged Package or Missing Items
If you receive:
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A damaged package, or
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Missing/wrong items
Please contact us within 48 hours of delivery with images/videos of the package and product.
10. Delays & Exceptions
While we strive for timely delivery, VB Enterprises is not responsible for delays caused by:
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Courier service issues
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Natural disasters
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Government restrictions
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Events beyond our control
11. Policy Updates
VB Enterprises reserves the right to update this Shipping & Delivery Policy at any time without prior notice.
Changes will be effective immediately upon posting on the website.